Payment Policy

Last Updated: April 13, 2026

At The Royale Closet, we are committed to providing a seamless and secure checkout experience. Please review our payment and billing policy carefully before placing your order.

Accepted Payment Methods

We accept a wide range of payment options to make your shopping experience convenient:

  • Debit/Credit Cards: Visa, MasterCard, American Express, Discover, Diner’s Club
  • Digital Wallets: Apple Pay, and Google Pay
  • PayPal: Secure transactions via your PayPal account

All payments are processed through Stripe or PayPal, using industry-standard encryption and secure checkout technologies.

Currency and Conversion Fees

Our store’s default currency is US Dollars (USD).

  • If you’re paying with a USD-issued card, no currency conversion charges will apply.
  • If you’re paying with a non-USD card, your bank or payment provider may apply currency conversion fees. The Royale Closet does not charge or control these fees.

Prices and Taxes

All product prices displayed on our website are inclusive of applicable taxes. There are no additional sales taxes charged at checkout.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details. Please keep this for your records.

Failed Transactions and Billing Errors

If a transaction fails or encounters a billing error:

  • The payment will not be captured, and
  • Any pre-authorized amount will automatically be refunded to your original payment method within a few business days, depending on your bank’s processing times.

If you suspect a billing issue or incorrect charge, please contact our support team at support@theroyalecloset.com within 48 hours of your transaction.

Returns and Refunds

We do not Offer Refund, Returns and Exchange, all sales are final. If you experience any issues with your delivered product—such as receiving a damaged or incorrect item—you must contact us within 24 to 48 hours of delivery to be eligible for a full refund.
For detailed information, please refer to our Return and Refund Policy.

Policy Updates and Notifications

This Payment and Billing Policy may be updated from time to time. Whenever we make significant changes:

  • We will notify our customers via email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we handle payments and billing.

Contact Information

Business Name: The Royale Closet
Business Address: 7901 4th St N # 1335, St. Petersburg, FL 33702, United States.
Email: support@theroyalecloset.com
Phone: +1 276-525-9768
Customer Service Hours: Get in touch from Monday – Friday 9 am – 6 pm.