Shipping policy
Thank you for choosing The Royale Closet!
We are committed to providing a smooth, reliable, and transparent shipping experience for all our customers around the world. Please review the information below to understand our processing times, delivery methods, and policies.
Standard Shipping
We proudly offer Standard Shipping on most orders.
Shipping fees may vary depending on the destination country and will be clearly displayed at checkout if applicable.
Order Processing
Processing Time: 1–2 business days (Monday–Friday)
● Orders placed on weekends or public holidays will be processed on the next business day.
● Delays may occur due to payment verification, incomplete addresses, or high seasonal demand.
● If any delay occurs, our team will notify you via email.
Shipping & Delivery
|
Destination |
Estimated Delivery Time |
Shipping Cost |
|
United States |
5–8 Business Days |
$ 10.00 |
Total Delivery Time = Processing Time + Transit Time
Order Cut-Off Time: 12:00 PM
Shipping Partners
We work with trusted international carriers to ensure safe and timely delivery. These may include:
● DHL
● UPS
● FedEx
● Local postal services in each country
Each order includes tracking information, which will be sent to you via email once your order has been shipped.
Order Tracking
After your order has been shipped, you will receive a tracking link via email.
Please allow 24–48 hours for tracking updates to appear after dispatch.
Cancellations
If you wish to cancel your order, please contact us immediately after placing it at:
● Cancellations are not guaranteed once processing has begun.
● If your order has already shipped, you will need to follow our Return Policy instead.
Shipping Issues
Lost or Stolen Packages
The Royale Closet is not responsible for packages marked as delivered by the carrier.
If your package is marked delivered but cannot be found, please contact the shipping carrier directly to file a claim.
Incorrect Address
Customers are responsible for providing the correct shipping information.
The Royale Closet is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delivery Exceptions
Delivery delays may occur due to:
● Severe weather conditions
● Natural disasters
● Carrier or logistical issues
● Remote or rural delivery locations
We appreciate your patience and understanding during these situations.
Address Changes
Address changes cannot be guaranteed after an order is placed.
If you need to update your shipping address, please contact us immediately.
Once your order has shipped, rerouting may not be possible.
Undeliverable Packages
Orders returned to us due to:
● Invalid or incomplete address
● Failed delivery attempts
may be subject to additional reshipping fees or may be cancelled and refunded.
Holiday Shipping Delays
During peak seasons such as:
● Black Friday
● Christmas
● New Year
shipping carriers may experience delays due to high order volumes.
We recommend placing orders early to avoid delays.
At The Royale Closet, we’re dedicated to ensuring you’re completely satisfied with your purchase.
Our Return and Refund Policy is designed to make the process simple, transparent, and hassle-free.
E-Mail: support@theroyalecloset.com
Phone: +1 276-525-9768
Support: Get in touch from Monday to Friday: 9:00 AM – 6:00 PM
Address: 7901 4th St N # 1335, St. Petersburg, FL 33702, United States.
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