Privacy policy

Last Updated: April 13, 2026

At The Royale Closet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website.

1. Information We Collect

We may collect the following types of personal information when you place an order, contact us, or browse our website:

  • Full name
  • Billing and shipping address
  • Contact details (email, phone)
  • Order and transaction history
  • Browser/device information
  • Location and site usage (via analytics)

Note: We do not store any credit or debit card details. All payment information is securely handled by our third-party payment processors: Stripe and PayPal.

2. How We Use Your Information

We use your data to:

  • Fulfill and ship your orders
  • Provide customer support
  • Send order and delivery notifications
  • Improve our website and user experience
  • Conduct internal analytics
  • Send promotional and marketing messages (with your consent)
  • Display personalized ads via platforms like Google Ads, Meta (Facebook/Instagram), and TikTok

3. Data Storage and Security

Our website is built and hosted on Private Server, which uses SSL encryption and secure servers. Our server stores your information in accordance with their privacy and data protection practices.

We follow industry best practices to protect your information. However, no method of transmission or electronic storage is 100% secure.

4. Sharing Your Information

We may share your personal data with third-party platforms only to the extent necessary for:

  • Processing payments (Stripe, PayPal)
  • Email marketing and customer communication
  • Advertising and remarketing (Google Ads, Meta Ads)
  • Web analytics (Google Analytics 4)

We do not sell or share your personal information without your consent. We only work with trusted platforms and vendors who follow data privacy standards.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize ads. These tools may automatically collect information like:

  • IP address
  • Browser type
  • Device ID
  • Website behavior and preferences

6. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. Parental consent is required for any use by children under 13.

7. Data Retention

We retain your personal information for as long as necessary to fulfill your orders, comply with legal obligations, or until you request deletion of your data.

8. Your Rights

If you are a resident of Florida or any other U.S. state with privacy regulations, you have the right to:

  • Request access to the personal data we hold about you
  • Correct or update your personal information
  • Request deletion of your account or order history

To submit a data request, please contact us using the details below.

9. Policy Updates

We may update this Privacy Policy from time to time. When significant changes are made, we will notify you via email or a visible notice on our website.

10. Contact Information

Business Name: The Royale Closet
Address: 7901 4th St N # 1335, St. Petersburg, FL 33702, United States.
Email: support@theroyalecloset.com
Phone: +1 276-525-9768
Customer Service Hours: Get in touch from Monday – Friday 9 am – 6 pm.